StatusCode 403: Supporting service not configured to accept key. Please contact MapQuest Support to resolve issue.

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LavidSoftware
StatusCode 403: Supporting service not configured to accept key. Please contact MapQuest Support to resolve issue.

Hello everybody,

since this morning we have problems with the direction calculation. This is our link:

http://open.mapquestapi.com/directions/v1/routematrix?allToAll=false&uni...

 

We get an 403 error with this message: Supporting service not configured to accept key. Please contact MapQuest Support to resolve issue.


MQBrianCoakley
Thanks for the heads up. I
Thanks for the heads up. I recreated the issue with my key and forwarded this on to the team to address. You should be able to get around it by using www.mapquestapi.com rather than open.mapquestapi.com.

MQBrianCoakley
You should be good to go now.
You should be good to go now.